Challenge an unclear or unfair-looking service charge with better information.
Upload your service-charge demand, lease or managing-agent response. CaseRight helps you understand the issue, organise your evidence and know what to do next.
First you create an account so your documents stay private. Then you can upload a letter, bill, photo or pasted text.
Illustrative Example
Service Charge Dispute
Issue
Annual service charge increased significantly
Case Strength
Moderate — based on current information
Case Memory
Demand, previous demand and managing-agent response retained
Missing information
Relevant lease provisions and detailed breakdown
Cost & Options
CaseRight £7.99/month; independent costs estimated case by case
Next Action
Request the outstanding supporting information
PDF report
Ready to save
Response support
Available if needed
Example figures are illustrative only. Actual costs, timescales, recommendations and outcomes depend on the individual circumstances of the dispute.
Does this sound familiar?
Service charge increased unexpectedly?
Can’t get a breakdown of the charges?
Disputing major works?
Managing agent not answering your questions?
How It Works
Three simple steps.
STEP 1
Upload your documents.
Add your letter, bill, notice or complaint. Start with what you have.
STEP 2
Receive your CaseRight Case Snapshot.
Get a clear first view of your current position and likely next step.
STEP 3
Keep managing the same case.
Add every response to update your memory, assessment, costs, and next action.
One case that develops with you
More than a one-off answer.
Each new demand, response, note or document updates the same organised case.
Case Memory
Your documents, responses and case history stay together as the dispute develops.
Case Strength
See how the information currently available supports or weakens your position.
Cost & Options
Compare self-management at £7.99/month with indicative independent professional costs.
Next Action
Know what to do next as your case develops.
Know Where You Stand Before You Spend More
Organise your dispute before choosing a route.
CaseRight helps you compare the likely cost and effort of managing the issue yourself, using CaseRight support, or seeking independent legal help.
Understand Your Position
See the key case indicators in plain English before responding.
Compare Your Options
Review the estimated cost, effort, and route that may be proportionate.
Stay Organised
Keep documents, missing evidence, next actions, and reports in one place.
Who We Help
Specialist leasehold support, with practical help for other disputes.
CaseRight's complete specialist analysis is currently available for leasehold and service-charge disputes. For selected other issues, CaseRight can help organise evidence, correspondence, deadlines and practical next steps while specialist analysis is developed.
Insurance disputes
General supportLeasehold disputes
Specialist supportProperty management
General supportConsumer complaints
General supportService charges
Specialist supportBuilder disputes
General supportUtilities
General supportEmployment
Coming SoonWhat You Receive
An organised case report you can act on.
CaseRight helps you understand the situation, organise your evidence and decide the next practical step.
Why CaseRight?
Less guesswork. More structure.
Testimonials
Customer stories coming soon.
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Still unsure?
Upload your documents.
Receive your free CaseRight Case Snapshot before deciding what to do next.